Frequently asked questions

Choose a package or start from scratch, then send an enquiry through our booking form or message us on WhatsApp. Sharing your dates, group size and budget helps us respond with a detailed quote. Asking for a quote is free, and no payment is needed at that stage.

Yes. Alongside our set packages we build tailor-made safaris around your dates, interests and budget, including Kenya and Tanzania circuits, fly-in safaris and beach extensions.

As early as you can, especially for July to October and the December holidays, when the Maasai Mara and the best camps fill first. Gorilla permits in Rwanda also sell out well ahead. Last-minute trips are sometimes possible, so ask us.

Three to four nights is a sensible minimum for one park, and five to seven nights lets you combine two destinations without rushing. Let us know how much time you have and we will suggest a route.

We build complete trips: park stays, transfers and extras such as beach time in Zanzibar, Diani or the Seychelles. Tell us what you would like us to organise, and your quote will list exactly what is included.

We are a Nairobi-based safari and travel specialist, with our office at The Watermark Business Park in Karen. We create personal, purpose-driven journeys across Kenya, Tanzania and beyond. You can read guest reviews on TripAdvisor and SafariBookings.

Kenya has replaced visas for most visitors with an Electronic Travel Authorisation (eTA). Every visitor, including children, needs an approved eTA before departure, applied for on the official portal at etakenya.go.ke. A single-entry eTA costs US$30 and is valid for travel within 90 days of issue. Citizens of East African Community partner states are exempt. Rules can change, so always check the official site.

Most visitors need a tourist visa, which you can apply for online through Tanzania’s official e-Visa portal or get on arrival at official entry points. The ordinary visa is US$50 for up to 90 days, and US citizens are asked to take a US$100 multiple-entry visa. Some nationalities need no visa, so check yours.

At least six months from your arrival date, with at least one blank page. Check this early, because renewals take time.

Ask a travel clinic several weeks before you leave. Health agencies commonly recommend typhoid and hepatitis A protection for Kenya. Yellow fever proof is generally required only if you arrive from a country with yellow fever transmission risk. This is general information, not medical advice.

Yes, in most low-lying parts of Kenya. Your doctor can advise on preventive medication, and you can reduce risk with repellent, long sleeves at dusk and treated nets where provided.

Yes. Kenya, Tanzania and Zanzibar have introduced mandatory inbound travel insurance for visitors, bought before you travel through each government’s official portal. Check the official links below for the latest rules, costs and exemptions. Because these schemes give basic cover, we still strongly recommend a comprehensive policy that covers trip cancellation, medical treatment and emergency evacuation, bought when you pay your deposit.

July to October is the peak for wildlife and the Mara river crossings. January and February are dry, with Serengeti calving. March to May and November bring rain, green scenery, fewer vehicles and lower rates. Our When to Visit page has a month-by-month guide.

Kenya and Tanzania offer some of Africa’s best chances to see lion, leopard, elephant, buffalo and rhino, but wildlife is wild and no operator can guarantee a sighting. Your guide will use experience and local knowledge to give you the best chances.

Safaris are run with well-established safety practices. Stay in the vehicle unless your guide says otherwise, keep quiet around animals, and follow camp instructions, especially after dark. Wildlife is unpredictable, which is why guides brief you on rules at the start.

Yes. We plan family safaris with shorter drives, family-friendly camps and beach time. Some camps and activities have age limits, and gorilla trekking in Rwanda has a minimum age of 15.

Neutral, layered clothing, a warm layer for early drives, closed shoes, sun protection, binoculars and a Type G adapter. Do not pack camouflage, which is illegal for civilians in Kenya. See our Tips page for a full list.

Not without permission. Foreign visitors need clearance from the Kenya Civil Aviation Authority, and drones are not allowed in national parks and reserves. Many conservancies and lodges ban them as well.

Your quote lists exactly what is included, typically accommodation, transport, guiding and park fees as stated, and what is not, such as international flights, visas, insurance and personal items. Ask us to clarify anything before you pay.

A common guide is about US$20 (KSh 2,000) per room or tent per day at safari camps, split between your driver-guide and the camp staff, and about ten percent in restaurants where no service charge is added. Tipping is discretionary.

Kenya uses the shilling (KES). US dollars are widely understood, and cards work in cities and larger hotels. Carry some cash for small purchases and tips, since remote camps and markets often prefer it.

The deposit, balance due dates and cancellation terms for your trip are written into your quote and booking confirmation. Please read them before you pay, and see our Terms and Conditions for the general framework.

Park authorities set fees and can change them, often by season. For example, the Maasai Mara National Reserve charges non-resident adults US$100 a day from January to June and US$200 a day from July to December 2026. We confirm the current figure in your quote.

Yes. We offer Kenya resident packages quoted in shillings, alongside our non-resident packages. Have your resident documents ready when you enquire, because rates depend on your status.

Yes. We have domestic getaways such as Lake Naivasha and Lake Nakuru, plus coastal, mountain and cultural trips within Kenya.